Contact us

Have feedback about the tool, spotted something that needs updating, or want to suggest a new letter type? We'd love to hear from you.

Email: [email protected]

We aim to reply within a few business days.

Please note: we can't give advice about your personal situation, and we can't contact your lender or retailer for you. Please don't send us account numbers or personal financial details.

For free, confidential help with your situation, call the National Debt Helpline on 1800 007 007 (Mon–Fri, 9:30am–4:30pm) or visit ndh.org.au.

If you're feeling overwhelmed, Beyond Blue is available 24/7 on 1300 22 46 36.